From Kirk Miller and posted to shaggydog@yahoogroups.com.
MEMO TO CUSTOMER SERVICE
This proves two things: 1) you’re not the only one who gets crappy service from your ISP, and 2) the Brits get better educations than most Americans, enabling them to write damned fine letters of complaint.
(NTL is a cable operator in Britain.)
Dear Cretins,
I have been an NTL customer since 9th July 2001, when I signed up for your 3-in-one deal for cable TV, cable modem, and … Read the rest...